Effective Date: 01 August 2026
Last Updated: 01 August 2026
1. About Trip Assistant
Business Name: Trip Assistant
Business Type: Proprietorship
Owner: Rohit Sonkar
Website: https://tripassistant.in
2. Services
Trip Assistant provides travel booking assistance, including but not limited to:
- Kalka–Shimla Vistadome Booking
- Toy Train Ticket Booking
- Tatkal Train Ticket Booking
- Railway Ticket Assistance
Trip Assistant assists customers with booking requests. Availability of tickets depends on the relevant railway system and applicable booking rules.
3. Eligibility
You must be at least 18 years old or use our services under the supervision of a parent or legal guardian.
4. Booking Requests
- All bookings are subject to seat availability.
- Providing complete and accurate passenger information is your responsibility.
- Incorrect details may result in cancellation or rejection of the booking.
- Submission of a booking request does not guarantee ticket confirmation.
5. Pricing
- Service charges will be communicated before booking.
- Government taxes or railway charges may apply where applicable.
- Prices are subject to change without prior notice.
6. Payments
Payments can be made using approved payment methods such as UPI, Credit Card, Debit Card, Net Banking, and supported Wallets.
A booking will only be processed after successful payment confirmation where payment is required in advance.
7. Customer Responsibilities
- Provide accurate passenger information.
- Carry valid identification during travel where required.
- Review booking details upon receiving confirmation.
- Inform us promptly if any correction is needed before ticket issuance.
8. Cancellation & Refunds
Cancellation requests and refunds are governed by our Refund & Cancellation Policy and the applicable railway or service provider rules.
9. Prohibited Activities
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Provide false or misleading information.
- Copy or reproduce website content without permission.
- Interfere with website security or functionality.
10. Intellectual Property
All website content, including text, graphics, logos, branding, layouts, and images, is the property of Trip Assistant unless otherwise stated and is protected under applicable intellectual property laws.
11. Limitation of Liability
Trip Assistant is not responsible for delays, cancellations, schedule changes, technical failures, natural disasters, strikes, government actions, or other events beyond our reasonable control.
Our liability is limited to the extent permitted by applicable law.
12. Third-Party Services
Our services may involve third-party providers such as payment gateways, railway systems, communication platforms, or other travel partners. Their terms and policies may also apply.
13. Website Availability
We strive to keep our website available at all times, but uninterrupted access cannot be guaranteed due to maintenance or unforeseen technical issues.
14. Changes to These Terms
Trip Assistant may update these Terms & Conditions from time to time. Revised terms become effective once published on this page.
15. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Jaunpur, Uttar Pradesh.
16. Contact Us
Trip Assistant
Machhalishahar Padaw
Jaunpur, Uttar Pradesh – 222002
📞 +91 95655 95999
📧 tripassistant555@gmail.com
🌐 https://tripassistant.in
